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Use cases

Let agents act, and keep the risky actions in check

The patterns below come from the policies and checks Vulnify ships today. Each one starts in monitor mode, so you see what would be blocked before you enforce anything.

By agent type

Common agents and how to govern them

Customer support agents

Look up orders, change accounts, issue refunds.
  • Risk: changes to customer records or bulk lookups
  • Control: block deletes of customer records; review reads above a record threshold

Sales and CRM agents

Enrich leads, draft emails, sync pipelines.
  • Risk: customer lists sent to an external email or API
  • Control: block external export of customer personal data; review external email

Data and analytics agents

Query warehouses and build reports.
  • Risk: bulk reads and personal data in the content they pass along
  • Control: review reads of 10,000+ records; DLP flags CPF, CNPJ, cards, emails and keys without storing them

Coding and DevOps agents

Run tools through MCP servers: tickets, repositories, cloud consoles.
  • Risk: destructive tool calls and long-lived credentials in the agent
  • Control: guard MCP handlers; route calls through the gateway so the credential vault injects secrets only on ALLOW

Finance operations agents

Reconcile, pay vendors, move money.
  • Risk: any access to financial data, especially outside business hours
  • Control: review financial data access; a different person approves, with MFA for high risk

Internal assistants

Answer employee questions over HR, IT and knowledge bases.
  • Risk: employee records reaching people or systems that should not see them
  • Control: grant actions per data kind; review employee data exports

By industry

Where the stakes are highest

Financial services and payments

Agents near money and regulated data

Put a human in the loop for payments and financial data, keep a tamper-evident trail of every approval, and bring LGPD evidence to audits.

SaaS and technology

Many agents, many integrations

Give each agent its own scoped API key (environment, agent, IP allowlist, expiry), keep third-party credentials in the vault, and send decisions to your SIEM.

Retail and e-commerce

Customer data at scale

Stop bulk exports of customer lists, review refunds or account changes above your thresholds, and watch for agents drifting from their baseline.

Healthcare and life sciences

Sensitive records, minimal exposure

Vulnify stores action metadata, not record contents, and scans optional content in memory only. It is not a HIPAA certification; it gives you the controls and the trail.

See every agent decision in minutes

Open a personal demo sandbox with sample agents, policies and events, or send your first decision from code.